Activity on your account didnt follow our policy. Copyright 1995-2023 eBay Inc. All Rights Reserved. If the item is sold for more than $750 the item must have signature delivery proof. If they can't confirm the authenticity of your item, you'll receive a full refund. These are printed bricks (may or may not be lego bricks) from the site you indicate you bought from. Other used clothing must follow our policy. by Consider signing up for Auras identity theft protection with credit monitoring.. No one can prevent all identity theft or monitor all transactions effectively. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. 08:54 AM Scammers dont need your physical credit card to make fraudulent purchases. Questions that are covered in the FAQ or can be easily googled will be removed. An unauthorised reprint of a trading card. I do not want to break any of eBays rules. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. 10:22 AM Counterfeit goods are not allowed on eBay. Unfortunately for you, the item is a replica of the one you sent. Then reach out to the seller by opening up a return and requesting a refund. Ebay doesn't decide if something is fake or not. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. 08:13 PM I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe youre purchasing the real thing. Research the sellers history and inventory for signs that they could be a scammer. You can purchase syndication rights to this story here. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. Please refer to the actual policies for terms conditions and exclusions of coverage. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. 6. did said person say they woud send you the motorcycle and the title and then you would have to pay? Dollars. Coverage may not be available in all jurisdictions. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. eBay . Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. The email will state that the payment will be released to you once you have proven that the goods have been sent. Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. Dont click on links or open attachments in unsolicited emails or texts. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. Get help with an item that hasn't arrived 4 min article Return an item for a refund 4 min article Ask eBay to step in and help for buyers 1 min article Check the status of your return or missing item request 2 min article Appeal eBay's decision about a return or missing item for buyers 2 min article Return shipping for buyers 2 min article Get help if you bought as a guest 3 min article Be cautious of buying authentic items being sold at well below market value. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. Basically I find good items off Amazon and resell them on eBay. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. ** Free trial offer can only be redeemed once per customer. Delivering items as described in the listing. Scammers know theyll have a better chance of scamming you if they can get you on the phone. Learn how your comment data is processed. Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. Welcome to the Selling board! I also cannot relist items that are pulled because eBay makes them disappear from my account. If you find an item on eBay that you think is fraudulent, report the listing directly. Never wire money to a seller or send a check directly. Any listing removed was a warning. How To Avoid the 14 Latest Venmo Scams [2023 Update]. I know for a fact they are real products because it comes from a authorized store. However, it isnt until you send the money that you realize the vehicle doesnt exist.. If you want to fight it, you need to contact the Verified Rights Owner. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. Try searching the board for those two items and see if you find something. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Try to avoid buying items in categories that arent covered by eBays money back guarantee. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Then you go on to say that the items are not available on TMCs site. Open a refund request with the seller. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. So I get an e-mail from ebay saying two of my items are counterfeit. I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. Its the reason Im looking into EBay Protection Program right now. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. If the shipped item was sold for under $750, delivery notification is adequate proof. Not all features use AI capabilities. You didnt receive the item as promised by the seller. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Please read the FAQ and rules before posting. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). We welcome your feedback. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. They can claim the item was not received, claim a refund and make off with the expensive item. They may just be trying to prolong their scams without getting reported.. 20% is a good way to start, you know. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. To my dismay, they suspended my account. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. Following through on their stated return policy. Other platforms I never had a problem with over 6 years. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. You end up owning expensive packaging, without the desired product. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. Do not relist them. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Email us at reviews@businessinsider.com. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. In this case, the purchase may be completed without flaw. A buyer from Europe orders at item and pays for it. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Removing them protects sellers and their buyers from buyer protection claims and financial loss. I will not accept such horrible service. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). Sellers of popular and desir. This jitem and countless others go unchallenged. You send the item promptly but days later you find that the check bounces, leaving you with nothing. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. 2023 Comparitech Limited. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. e-bay couldnt give two hoots for sellers as long as they are making money. They should be able to show you a copy of their receipt or similar paperwork. I have been talking to someone with same story Im trying to buy a car. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. As compared to the competition. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. Whether using a credit card or PayPal, buyers can always reverse a transaction using a chargeback. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. In this scam, the buyer then accuses you of sending a damaged item. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. Its unfair they side with the buyers all the time. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. Your own words say all the items are similar in how they are made so they are all in violation. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. 3- Don't expect fast result. My paypal was recently suspended and eBay said they got a court order to do so. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. Counterfeit products are illegal and not allowed on eBay. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. This will make it do that your listing goes to the top of the search list. He immediately cancels the order and requests a refund. A reseller is not going to do that.how stupid. In this scam, sellers never send items youve paid for. While some legitimate designer items are made in China, do your research to determine which ones. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. Why does eBay have this policy? The item you get doesnt match the sellers listing. Image by Jo Zixuan Zhou The Balance 2020. Who in their right mind would agree with this level of incompetence? Here's the situation. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. 12-30-2021 and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. Do the seams and patterns on the item match up perfectly? Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). Never rush a purchase. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Full access to plan features depends on identity verification and credit eligibility. Haha, and how can I relist listings that have been permanently pulled from my account? By clicking Sign up, you agree to receive marketing emails from Insider Each item listed for sale has been verified to be authentic by an expert and is fairly priced based on factors like condition, rarity, and current market value. There is no way to dispute a transaction once its finalized in this way. But . You can also ask the seller to show you proof of authenticity. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. So, I cancel the order and sent in a statement. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. How do they sell my exclusive manufactured trademarked product for lees than I do?? Items are only covered by the latter. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. Its usually not a good idea to trade with accounts that have bad feedback. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. If a deal seems too good to be true, it probably is. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. This is incompetence at its finest because if they really wanted to correct this issue they would have told me specifically what I am doing wrong. 08:53 AM Obviously, they do not because they are a bunch of incompetent double-crossers. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Miles Brignall. This can include receiving a wrong or damaged item. All such complaints from sellers are simply ignored, as profit takes precedence over reason. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. Document everything throughout the purchase and delivery process. Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. None of my nice customers have ever reported any of my sold items as fake. However, the company is not in financial trouble and is likely to continue to grow. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. They then go to Etsy and order the item from me at full price using a suspect credit card number. When you buy through our links, Insider may earn an affiliate commission. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. eBay is full of listings for legitimate high-quality items. Check the address on the package. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. They offer some sort of limited-time discount in order to create a sense of urgency. 12-30-2021 Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. The buyer pays quickly, and you send the item without concern. I asked they why they are and they just told be there is a discrepancy in the listing. The buyer then tried to repeat that same scam several times. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. Check to see if the photos are stock photos or listed on other sites. This is a type of blackmail. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. We highlight products and services you might find interesting. Scan this QR code to download the app now. PayPal Seller Protection exists to help sellers trade confidently on eBay. After completing the sale normally, the seller will post the package with the correct address but the wrong name. Requests for additional fees throughout the process for shipping, gas, or other expenses.. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. Yes it is You may have been the only person who reported the listing so wouldn't have been anywhere the top of the bots priority list to take it down. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. In addition, I was also warned concerning two adult DVDs; they were not, but, again I desisted. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. keep sharing about your item in social network, every five minutes if needed. In this case, the con artist is often assuming the identity of a legitimate seller whose. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. Tip Used underwear and socks are not allowed. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Record any serial numbers or unique codes. Altho you state they are authentic, once you are on eBays radar, your account is scrutinized at a closer level. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. All I could do was appeal it.
Evening Observer Obituaries,
Articles W