WebIf the app is stopping when your phone's screen goes dark, turns off, goes to sleep, or is backgrounded, it is likely an Android level setting which is designed to save battery life. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". Alexa will play music for about an hour before turning off. Like apps, skills give Alexa the It is available and playable on other Tunein platforms but seems now to have been removed from whatever version Alexa uses. Checking on your Wi-Fi strength varies depending on which Echo you have. Keeping them close together on an elevated spot in your house would be perfect. All rights reserved. If your Amazon Alexa is cutting out, make sure it is properly plugged and the power cord is secure. WebOpen the Alexa app, then tap Settings > Device Settings. Your WiFi may be affected by interference which would cause If none of these tips seem to do the trick and nothing is wrong with the Wi-Fi connection, there is definitely some knotty issue with the hardware. Unfortunately, when you open up the Alexa app on your phone, youll Next, create a custom playlist that will keep playing all night long. If you're listening to a stream using Wi-Fi, the stream will stop playing once Wi-Fi is cut off. I can request a playlist, artist, song, or station from Amazon music and it will play. If youre using your mobile device via Bluetooth to connect to your Echo, this may be a cause. I have a multi speaker setup (PlayBase, Sub, two Sonos Ones). Why on earth spend large sums on a device which relies on voice inputs when a real Internet radio does it so much better and more reliably with old fashioned displays and menus? The problem is that it stops after one song. If you want to see if this is the issue, try using another music streaming service such as Pandora or Apple Music, just to see if the music has the same interruption. The Entertainment section is where youll find your recently played music, as well as other options for music and podcasts. You can access all of these sleep sounds by saying, "Alexa, play sleep sounds" or "Alexa, play nature sounds.". In the meantime, if you say Alexa, play BBC Sounds, she will then ask what you would like to hear. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Some people might not want their Alexa device to play the radio all day, every day. To perform the reset on the first-generation Echo and Echo Dot devices, you will need a tiny tool: a paper clip, an earring, a needle, or very thin scissors. Another possible explanation is that you have set up Alexa routines that unintentionally turn off the music. The most common cause of Alexas music pauses in the midst of songs is a faulty internet connection. WebOpen Settings, and then tap Apps. Why am I hearing broadcast audio within the BBC Sounds TV app? Alternatively, in the Google Play Store, you can also use the menu that pops out from the left side of the screen, then go to My Apps and Games. On the next screen, youll see the network youre currently connected to, as well as other available networks. Amazons help isnt at all helpful on this one! Flashing on and off not going around. If youre still experiencing issues, try disabling any connected devices that might be causing interference, such as a baby monitor or a wireless router. Both my old Echo Plus and my new Echo Dot (bought because I thought the Plus was faulty) repeatedly revert to set up mode. But can you play it using voice commands? The more devices that are using the same network, the more the Wi-Fi signal has to spread its bandwidth, resulting in slower speeds. | If the music has been playing for a while and is at a high volume, Alexa will turn off sooner. If you own an Amazon Echo, youll frequently discover new features and even some Easter Eggs. Ease this congestion by turning off Wi-fi on devices youre not currently using. WebMusic or Media Not Playing with Alexa. If that doesnt work, go down the list until the problem is solved. Sadly, I am having exactly the same problem with the same radio station again. Hold it in until the light rings turn on and off again. 2021 Associated Newspapers Limited. Restart your Alexa device by unplugging the power There are several possible explanations for why Alexa might stop playing music. However, there have been numerous reports of Alexa abruptly stopping music playback for no apparent reason. Poor wi-fi connection? If your Echo isnt visible, it may not be in pairing mode. In order to find and turn this setting off, please follow the steps below: Go to phone settings Go to Device Care Select Battery Find and select iHeartRadio Can it be that this echo plus device simply failed? The most recent device This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. The first step is to check your internet connection. To make sure your Alexa device is always playing the radio, youll need to enable the Radio skill in the Skills section of the Alexa app. Select your Amazon device, then Language, and ensure UK English is the set language. If switching networks isnt possible, try reducing the number of devices using the particular Wi-Fi network. How did you resolve the problem? Problems may arise due to some unresolved glitch or software bug. This is a monthly subscription plan that makes it really easy to contact Tech Support. You speak into the void, and nothing happens. So its not my wifi. When you stream music via the Alexa app, you control songs and volume via the app or your Echo. Yvette is a freelance writer who also happens to be a smart home enthusiast! Have you established that everythings okay with your network access? Sometimes the music pauses to buffer one too many times or it just stops altogether! Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! Or even more frustrating, what if the device is continuously disconnecting and reconnecting? If the interruptions stop, then the music service was the issue. Sorry, our virus scanner detected that this file isn't safe to download. This option is great if you want to have all the controls at your fingertips and have a wider range of music selections. First, if you have your device set to turn off after a certain period of inactivity, Alexa will turn off the music. However, if youre not using your Echo device, we recommend turning it off to conserve energy. If you want to use your mobile device with Bluetooth, try to keep it line-of-sight. The show is better but the echos never reconnect. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. With the classic Echo Dot, you can simply say, Alexa, next song.. Often, power cycling your cable modem or router is enough to resolve connectivity problems, but sometimes its necessary to contact your ISP. WebAlexa Echo Show keeps disconnecting from the Bluetooth speaker because of outdated software on the Echo, interference from other devices, or an incomplete charging of the There are a few possible reasons for why your Alexa might keep stopping when playing music. Once youve moved the devices closer to each other and reduced the distance, the signal should improve, and so should your music playback. How do you get Alexa to play continuously? Amazon offers Guard Plus for Echo device owners. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. Some users describe this issue as being specific to certain music streaming services. Head to Amazon's website for full Thats annoying. On the next screen, you can then choose to Disable the Skill. This may increase battery usage, but the app will continue running and playing sound until you stop it. However, 2.4 GHz performs better for devices separated from the router by walls or other obstacles. |, Mobile/Tablet app What is going on? Where I was trying to play iHeartRadio and it was dropping. 2) The song you are trying to play is incompatible with Skills may also need updating or may need to be uninstalled, then reinstalled. The third possibility is that there is an issue with the Echos software. This results in interruptions to your music. There is no definitive answer to this question as it depends on a number of factors, such as the specific make and model of Alexa device you are using and the type of sleep sounds you want to listen to. This can result in anything from distorted music, to your favorite song cutting out midway through. Fewer bars mean a weaker signal. The more obstructions in the way, the harder it will be for the signal to get through. Customers are sharing videos online showing their Alexas being unable to understand requests to play BBC stations. More often than not iHeartRadio loses connection because there is an issue with your Internet connection. If you want to listen to a specific sleep sound, you can say, "Alexa, play [sleep sound name]." Thats what i need to know, not how to connect. Recently moved. Check out these TechJunkie articles: Here are the answers to more questions about your Echo devices. Some options include: Deleting and re-downloading the title Sometimes the download may have been incomplete or corrupted. This will ensure that she doesnt respond to any of your questions or requests during the night. Here are some useful tips for solving your Echos connectivity problems. Once you tap on that, youll see apps that were recently updated, or need to be updated. Not on Tunein on tablet or smartphone or even PC, just from Stupid Alexa. There are a few possible reasons your Echo could be losing connection, and the most common issue is with the Wi-Fi. If youre not sure whether your Alexa device can play sleep sounds all night, check the devices user manual or contact the manufacturer. If you cant find the issueaffecting you thenget in touch. Then you can open the Alexa app on your phone and start the setup process over again. Please tell us about it in the comments below! (and many of them will also play your Bluetooth phone, same as the speakers). But, with every problem, there is (usually!) In cases like these, it may be best to reach out to Amazon for further assistance. Select the app you want to prevent from sleeping, and then tap Battery. If there are several other devices connected to the Wi-Fi, the Echo, Dot, or other Alexa devices might be experiencing congestion. Wi-Fi congestion can be reduced by turning off any devices that are not in use. If the Alexa device is too close to a source of interference, like a Bluetooth device or cordless phone, move it away. If yes, then please log out of the other accounts and then complete step 2.1 again; @BBC6Music A textbook example by @BBCSounds of introducing friction instead of removing it. You can also stream music to your Amazon Echo via Bluetooth. At the end of the day, we all want to be able to listen to our music uninterrupted. You can also ask Alexa to play a specific album, artist, or genre of sleep sounds. Why is the sound distorted on episode nine of The Whisperer in Darkness? Disclaimer: Some pages on this site may include an affiliate link. Another possibility is that there is something wrong with the audio file that you are trying to play. If the Echo cant connect to the internet, it wont be able to play music. Obstructions such as walls, as well as the ceiling or floor between floors in your home, can all act as barriers to Bluetooth signals. On that screen, youll see devices available for you to connect to via Bluetooth. WebThe problem is that my Echo, randomly (after some minutes or hours) stops playing radio station saying something like The radio xxx is not available now. For example, "Alexa, play thunderstorm sounds." This does not effect our editorial in any way. We apologize for the You get there by pressing Play at the bottom of the Alexa app home screen. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! Read more. | Find the small hole at the base of the device, insert the tool, and press in the reset button. Wi-Fi connectivity issues can cause media and music to buffer or not play. We'll send you an e-mail with instructions to reset your password. This can be caused by loud noises or by other devices that are using the same frequency as the Echo. My 2nd gen echo dot is a complete piece of garbage. They may be experiencing issues that only a fresh install may fix. But what if it doesnt work? Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. You can ask her to play a song, a station, or a playlist. If youve tried all of these troubleshooting steps and youre still experiencing issues, contact Amazon support. But theres nothing more annoying than when the music wont play! Update, Download option not available for some programmes. Privacy Policy | Reading this thread reinforces my sceptical view of gadgets which offer technology for the sake of it. If theres a multitude of devices connected to your network, your Wi-Fi will probably be unable to keep the pace. You can either create a new playlist or add songs to an existing playlist. Tap on the i next to the Wi-Fi network youre connected to. Connected TV You can ask her to play music from a specific genre, artist, or album. Trying another device if possible Check to see if there are any updates available for your Alexa and Pandora apps. One possibility is that the Echo is experiencing connectivity issues. This enables your content such as favorites and playlists to sync. 2.) Save my name, email, and website in this browser for the next time I comment. But, unfortunately, problems streaming your favorite music or podcasts may sometimes occur. Why do BBC Sounds streams stop or cut out when listening on my Alexa device? Tap on your Echo device, select Bluetooth Just make sure that you add the music to a custom playlist first so that it will keep playing all night long. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. It would also make the Echo a lot more accessible from all parts of your home. This option offers greater freedom when playing your music because now you have app-specific actions available to you like replaying a song or going back to the previous song. Theyll be able to help you determine the root of the problem and may be able to provide a solution. Enable Alexa Radio by Installing the Appropriate Skills. So what gives, and how can you fix it? We are aware of this and working on it. The station is as above "Echoes of Bluemars". That way, youll reduce interference from other devices while increasing the connection and range at the same time. Its no secret that Alexa is a fantastic personal assistant, but did you know that she can also keep you entertained all night long? Does anyone know what a flashing blue light means? In the Alexa app, you can connect to your favorite music streaming service via Skills. No BBC radio stations on #alexa this morning? Smart speaker To avoid the extra steps, instead, go into your mobile devices settings, then to Wi-Fi. Welcome to the Digital Spy forums. If the Echo cant connect to the internet, it wont be able to play music. Force close everything, then reopen the Alexa app. Youd simply connect an aux cable to the aux port on your Echo, as well as the aux port on your mobile device. If your Echo isnt letting you do that, youre no doubt frustrated! For example, the Echo Dot does not have a built-in speaker, so you may not be able to hear the sleep sounds if youre using the Dot in a bedroom. When you pull up the app in the respective app store, if it needs to be updated, youll see the word Update towards the top of the page. The Amazon Echo has a lot of great uses. Your only other option would be to use your mobile device with your Echo via Bluetooth. There are other radio skills that can be used, the MyTuner skill is good for foreign stations. Try switching the security protocol to just one of them. However, there may be some exceptions. WebConnect to your router's 5 GHz channel. Thanks! For an Echo Dot, its a little trickier, as the Alexa app doesnt readily display the strength of the network youre connected to. To do so, open the Alexa app, then tap Devices > Echo However, this range can be affected by obstructions. Due to the common nature of these problems, there are many workarounds. This is the easiest problem to fix and will be covered in the next paragraph. Believe it or not, baby monitors and microwave ovens can significantly interfere with your Wi-Fi. You can stream music via your Amazon Echo in a few different ways. Please check your device settings to ensure Wi-Fi stays enabled. 5GHz guarantees a stronger and more stable connection (if the Echo is close enough to the router, of course). Alexa is a voice controlled assistant that comes with Amazon Echo. Switch Wi-Fi networks, if possible. The Amazon Echo can only connect todual-band Wi-Fi (2.4 GHz/5 GHz) networks that use the 802.11a/b/g/n standard. This happens to me all the time. First, you can stream music to your Echo via the Alexa app. Turn on the Echo device so it can be the first to reconnect to Wi-Fi. You may have your device set to shut off Wi-Fi once your screen goes to sleep. What if the ECHO is the only device that loses the WFI including a Google home that is 15 feet further from the WIFI than the ECHO which is 2 feet from the WIFI. | In the worst case, you might need to buy a new Echo or ask Amazon for a replacement, if it is still under warranty. Alexa?? You have finished setting up your brand new Amazon Echo, and youre eager to issue your first voice command to Alexa, Amazons voice control system. If the Bluetooth device is displayed as a I have my WiFi router scheduled to switch off at midnight and turn back on in the morning. You can choose which service Alexa uses to play your music for streaming stations and general requests. Voice commands to Alexa work perfectly. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. For Android users, youll go to the Google Play Store. December 29, 2022. If nothing else helps, factory reset and starting from scratch will most likely do the trick. Registered in England. Turn off your Echo device. If thats the case, its probably the Echo that doesnt connect. Generally, most Alexa devices are capable of playing sleep sounds overnight. Checking on your Wi-Fi strength varies depending on which Echo you have. For more information please visit our Service Status Page. If youre wondering whether you can use Alexa to help you fall asleep and stay asleep all night, the answer is probably yes. Then search for the Skill that youre looking for. France May Day protests: Hundreds arrested and more than 100 police officers injured as riots break out, Gwyneth Paltrow wont seek to recover legal fees after being awarded $1 in ski collision lawsuit, reporting issues for the second straight week, 'I was spiked and raped but saw no justice. Why does Alexa stop playing music on my device? Why are some programmes not available to download on the app? You would simply go into your Devices Settings, then to Bluetooth. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC With an Echo Show, you can simply use the screen. If not, perhaps your Wi-Fi is the problem and not the Echo, in which case you should focus your efforts on fixing the Internet connection. Once there, search for Alexa. Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. Then, tap on the Skill that you want to disable. So, if you want Alexa to play music for a longer period of time, ask her to play music at a low volume. Contact Us | Privacy Policy | TOS | All Rights Reserved. Wait for about 30 seconds, then turn the The tap Pair a New Device. She will start playing the songs in the playlist and will continue to play them until the playlist is finished. To solve most streaming issues: Reduce Wi-Fi congestion by There are several ways to get Alexa to play continuously. | ), & Other Smart Home Updates, Ring Device Health Says That Voltage Is Too High (Danger!), 11 Reasons Why Smart Thermostats Are Pointless, How To Tell If Someone Is Watching The Wyze Cam Live Feed. "Alexa, ask mytuner radio to play echoes of bluemars", You may need to turn on the skill first if you haven't already done so. There are several possible explanations for why Alexa might stop playing music. There appears to be a glitch with Alexa that means it will only play a BBC radio station if you do so through BBC Sounds. Please note that all comments go into a moderation queue (to prevent blog spam). Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app a relatively easy fix. However, if you dont have Guard Plus and need help troubleshooting your Echo, visit the Amazon help webpage for more options. Did your Echo have connectivity problems? Can Turning Smart Bulbs Off And On At A Switch Damage Them? |. Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. You can also ask Alexa to play music from a specific artist or album. I have just tried again to get it to play that radio station via voice command and it did. This can be a great option if youre not too far from your Echo. Echo 2nd generation. After that, its the same drill as with the first-generation devices: the light ring will turn off and on again, then itll turn orange, and the device is ready for setup via the Alexa app. No matter which app store you use, make sure to keep the Alexa app up to date. teied all the usual reconnected numerous times but every day it loses its connection and the only solution is switch off and. Next, ensure your internet pic.twitter.com/CNXsPOfeuw. Open the Alexa app and hit Settings. Here's how you can make your Echo stop talking so much, too. If theres still no connection, theres a possibility that youll have to contact your Internet Service Provider for technical support. Im a software developer whose interested in gadgets, homes and DIY, so I have loved seeing smart homes (and home automation) become increasingly popular over the years. But with some troubleshooting, you can get back on track to listening to your music, sans problems. Sometimes it plays 5 songs on my list. If you have any further questions, feel free to reach out to us. Your comment will be manually reviewed and approved by Tristan in less than a week. You can ask her to play music from a certain genre, artist, or album. Being the Alexa app is the brains behind the Echo, its important to check on any updates that the Alexa app may need. However, in general, most Alexa devices are capable of playing sleep sounds overnight. On the next screen, tap on Disable Skill. This will reset the Echo and may fix any software issues. This has recently started happening on my Echo. We've identified a problem with Google Assistant. This time, it is not found doing a search using the Alexa app. The only way I can get Alexa to play the French radio station Melody is to say "Alexa, ask TuneIn to play the radio station Melody" Most UK radio stations I can get to work by saying "Alexa, play "radio station.". That can be a good thing since that leaves the 5GHz unburdened. But, how long will Alexa play music before turning off? ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. I've just played it by finding it via Tune-In in the Alexa app. For Amazon Tap, make sure that the batteries are If the light is white, you are connected, and if its orange, theres no Wi-Fi connection. When the light ring turns orange, your device will enter the setup mode. This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs!
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