Please see our partners for more details. From world-class snorkeling to excellent surfing, The Westin Nanea Ocean Villas offers guests access to an amazing array of things to do on the island. WestinNaneaVillas, The Westin Nanea Ocean Villas at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review, Ryan M, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review, The Westin Nanea Ocean Villas, Ka'anapali. If so, help your fellow travelers and leave your recommendation for this below. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Come and join us under the sea and greet Mermaid Kealohi for a mermazing experience. See new construction updates, amenities, activities, and more. ReadMore, See the Maui scenery from horseback. Not to mention the cabanas are side by side only four feet apart. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. Marriotts portal to view and exchange points is extremely convoluted and not user friendly. ReadMore, Deftly climb down walls and falls. Im a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. 24 Resales from $7,500, 54 Rentals from $350/night - Feel confident knowing our suites, services, and amenities align with AAA Four Diamond guidelines- No surprises: all rooms, furnishings, and dcor are consistent- The official on-site property management company offers benefits you will not get when booking through another property management company or independent owner- Enjoy a worry-free vacation with room charging privileges- Explore the island and book activities with our concierge- Best rates are guaranteed when booking direct. Not so. Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I am a Marriott hotel user, and have Titanium Elite status. They (Westin & Marriott) have received my money on time but are unwilling to provide the status and benefits theyve promised. Westin Nanea Maui, HI - Last Updated April 2022 - Yelp Real-time inventory management and booking software by RealTime Reservation LLC. Im not happy. Senior citizens and those with underlying medical conditions are especially vulnerable. 808-662-6300 He told me that yes there would be an offer and I let him know I was not interested and would not attend a meeting. Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. Again, lack of staff and prior training are the issue here. Northside Park has something fun for the whole family! Location: Main Pool Well, that was an outright lie. Discover the island of Maui's breathtaking beauty, culture and unique activities during your stay. It goes against our guidelines to offer incentives for reviews. Hyatt Regency Maui Resort And Spa Checkin:4p.m. | | INU POOL BAR - 78 Photos & 65 Reviews - Yelp In a wordhorrible. We are sorry to hear of your disappointment and would like the opportunity to speak with you to address your concerns. Please complete all fields. Guests go online to book their hotel rooms, their cabana, & various guest services, with full integration in place. Their answer was that you could use the Westin property amenities next door. | He turned out to be a valet arking attendant. They conveniently did not provide us with the contract until after the legal cancellation period. ReadMore, A can't-miss aquarium for ocean lovers. We were told.to come back in 15 minutes to check. Youll find some of Hawaiis best aquatic fun just steps from your villa door. Try this website - nanea.ipoolside.com. The get their act together in the future. My team members and I are truly local experts. Happy Hour is from 3 p.m. to 6 p.m. daily. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Your health is priority. !After housekeeping left the room my wife wanted to have a cup of tea and when she took out a coffee cup she discovered it was also dirty. However, we now know that booking vacations with them is an ABSOLUTE NIGHTMARE! Nice.My CASE NUMBER is # - - - - - - with MARRIOTT:NOTE TO SUPERVISOR: DEAR SUPERVISOR, PLEASE JUST EMAIL ME REGARDING THIS ISSUE AND YOUR FIX. The pool is open during the summer season and offers water slides, a splash pad, shade umbrellas . | Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Raise a glass at these homegrown breweries. As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. The Westin Las Vegas Hotel, Casino & Spa The Westin Maui Resort & Spa 2365 Kaanapali Pkwy, Lahaina, Hawaii 96761, US 18086672525 Visit hotel website > RESERVE NOW Adults Only Cabanas and Casabellas BOOK CABANAS Cabanas and Casabellas BOOK CABANAS 2023 Marriott International, Inc. All rights reserved. My husband and I stayed in a two bedroom villa at the Westin Nanea for 5 days on a preview trip from Westin. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Ritz-Carlton Bacara, Santa Barbara WestinNaneaVillas, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review. If you're traveling for work, we'll sort the most popular We found this unacceptable after traveling 4000 miles expecting a better view. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. Languages spoken by staff: The manager Mr Pedro Vargas took three more days to finally contact me. Their salesmen told us buying a timeshare was an investment where we would be generating a profit! !We were showing as a corporate account with Marriott which YOUR ADVISOR SAID WAS BECAUSE OF THE VACATION CLUB MEMBERSHIP, WHICH WE PROMPTLY DID NOT RENEW, when I called in and got hold of a rep to talk to.We are certainly not a corporate anything, we own a private timeshare though Marriott! Corporate? Choose from more than 177 properties, ideal house rentals for families, groups and couples. RedWeek, Inc. is a Registered Seller of Travel in the following states: There are only 2 view types - Resort and Oceanfront. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Run. Call us at: +1 808 662 2800 +1 855 718 5789. Sheraton Maui Resort & Spa From family-friendly whale watching excursions to thrilling helicopter rides, Maui tours cant be beat. We didn't expect ocean view but certainly not the parking garage. The most helpful contributions are detailed and help others make better decisions. Malama Pono! Nothing is ever free!! Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. Our experience with Marriott Vacation Club started when my husband received a call offering us a free trip to Orlando. We were told.to come back in 15 minutes to check. H----- @ ------(as in your files) I CANNOT BE EXPECTED TO WAIT FOR A CALL BACK IN DAYS. I was shocked, totally different than the what I was told by my salesperson in Nanea. This villa has a king bed in a private bedroom as well as a sofa bed in the main living space. When booking more than 9 rooms, different policies and additional supplements may apply. Both the main bedroom and 2nd bedroom were very large with small closets but storage abounds in the villa and we had no issue putting things away. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. Essentially pre-paying for travel was possibly the biggest selling point for us, and we had clearly been lied to. Find out what food and drink options you could be enjoying at this property. I'm a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. Verification can help ensure real people write reviews about real companies. They would not even upsell us to another unit. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. 371 Rentals from $421/night DIDN'T FIND WHAT YOU WERE LOOKING FOR?Tell us a little more so we can add your activity in the future. The wait staff was attentive and the buffet was delicious. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. Marriott even went as far as telling us the beaches were closed, they were not closed when they told us this. Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . SCAM. We are also not convinced that it is not purposeful in nature. Copyright 19962023 Booking.com. ReadMore, Explore the beauty of Maui by foot. Peer down a dormant volcano or snorkel The Forbidden Coast for unspoiled coral reefs. Face coverings are required for all unvaccinated Owners and guests at each of our resorts. ReadMore, One of the ultimate Maui excursions. Marriott's website is nothing short of shameful; it is extraordinarily slow and when you try to book points you routinely get a message "Fatal Error Searching Availability". Discover stylish villas with like-home amenities. Enjoy complimentary wireless Internet in all villas, and public areas. I truly regret being talked into buying these timeshare weeks and am planning to do whatever I can to get out of them once and for all. The Westin Nanea Ocean Villas, Ka'anapali is a vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. My team members and I are truly local experts. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 160 East Flamingo Road, Las Vegas, Nevada 89109 , USA. There is also a sofa bed in the main living area. Had the breakfast buffet once and it was top of the line. More recently the quality of the resort has declined to unacceptable lows. Marriott Vacation Club Pulse at The Mayflower, Washington, D.C. Marriott Vacation Club Pulse, New York City, Marriott Vacation Club Pulse, San Francisco, Marriott Vacation Club Pulse, South Beach, Marriott Vacation Club at Surfers Paradise, Marriott Vacation Club at The Empire Place, Marriotts OceanWatch Villas at Grande Dunes, Sheraton Lakeside Terrace Villas at Mountain Vista, The Ritz-Carlton Club and Residences, San Francisco, The Westin Los Cabos Resort Villas Baja Point, The Westin Desert Willow Villas, Palm Desert, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Mission Hills Resort Villas, Palm Springs, The Westin Princeville Ocean Resort Villas, The Phoenician Residences, The Luxury Collection Residence Club, Scottsdale, Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues, Outdoor public spaces where social distance of 6ft/2m cannot be maintained, Individuals with a health or medical condition that prevents them from wearing a face covering, Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication, Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table. Reviews are most valuable when they are original and unbiased. Face coverings may be recommended or required. You will be able to view the locations of the cabanas and casabellas and reserve directly from this website. Accompany your . We also still had to attend the presentation, or risk being penalized more financially. Our timeshare has been worth our investment however the constant trying to upsell is extremely annoying. Reviews on The Westin in Kaanapali, HI 96761 - The Westin Maui Resort & Spa, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, The Westin Nanea Ocean Villas, Ka'anapali, Hyatt Regency Maui Resort And Spa, Marriott's Maui Ocean Club - Lahaina & Napili Towers, Sheraton Maui Resort & Spa, Kaanapali Alii, Aston Maui Kaanapali Villas, Hyatt Residence Club, The Ritz-Carlton, Kapalua You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. 808-662-6300 Lacked customer service. Specialties: Join us for lunch and dinner at Inu Pool Bar, The Westin Nanea Ocean Villas' poolside dining experience. Own a timeshare at The Westin Nanea Ocean Villas? Beach Services Reservations are required at Marriott's Aruba Surf Club (ipoolside.com) Concierge Fitness Center Fitness Class Hot Tub (s)/Spa (s) Whirlpool spas are open from 7 a.m. to 8 p.m. daily. ReadMore, Paddle Maui's waters from a kayak. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Thank you for acknowledging our outstanding staff that were a part of your Maui vacation. We were among the first to stay at this property after their opening in April. We were wrong. You will be subject to the third partys terms and conditions and privacy policy. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. First Name is required. To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. Guests are invited to experience a fun, complimentary 30-45-minute photo session with Blinnk Photography, perfect for families and couples! We have reached out to the company multiple times via phone and writing and have received zero help or movement towards resolution of multiple issues. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. BAD DEAL. To protect the integrity of our Owner data, employees are blocked from performing certain actions on the live website that might impact the customer record of the Owner you are emulating. Marriott - iPalapa Visit hotel website >. Checkin:4p.m. | Refresh, refuel and relax on your Lahaina vacation. Treat yourself to the islands bounty of fresh produce. Plus, my Bonvoy status should be titanium rather than platinum. Review tags are currently only available for English language reviews. | 2023 Trustpilot, Inc. All rights reserved. It looks like the rate you selected is not available. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. Outrigger Honua Kai Resort & Spa | Hawaii Vacation Condos Villas come complete with like-home comforts, including a fully equipped kitchen, washer and dryer, a separate living and dining area, complimentary Wi-Fi and resort amenities without the resort fees. Almost every location if fully booked. Fuel your day in Lahaina, Maui with a Starbucks coffee and fresh pastry. The property reserves the right to pre-authorize credit cards before arrival. Calm or rough? Find unique souvenirs, snacks, toiletries and everything else youll need to make your stay memorable and fun. See images of the local area and the resort. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. | Questions about the accessible facilities and services offered should be directed to the resort at 808-662-6300. Our exclusive services include front-desk check-in, valet service, check-signing privileges throughout the resort, mid-stay clean for stays of 7 nights or longer, a full-service concierge, and more. Only opened April 15, 2017. They told her that the loan payments and maintenance payments would be about the same as the original contract, and that was a total lie.My daughter was not the decision maker, I am the one who would be paying and the agents did not disclose or discuss the upgrade program terms with me. Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. Sign up for notification emails . Most recently (Aug 30, 2022) I contacted Marriott to "bank" my time / points and got a message stating that "all lines were busy" and was offered a callback. Not hours. We didn't expect ocean view but certainly not the parking garage. Log in or register to share recommendations. Travel photos and stories(and upload your own). Timeshare & Villa Rentals in K'anapali Beach, HI | Vistana Their interest rate is 10.99% and the high maintenance fees are due even if you dont use the timeshare, even during COVID. We confirmed that is was okay to bring another couple before finalizing. Reservations are required. ReadMore, Astonishing magic with a Maui flair. Their website is a "user-unfriendly" mess; constantly being changed, resulting in inconsistent performance and poor usability. Total fabrication, good luck with resale! By the way, if you need to sell you will get pennies on the dollar. ReadMore, See the sunrise by bike or motorcoach. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). ReadMore, Learn to surf where it was invented. Plus, my Bonvoy status should be . If you want to request something specific, you can do that after you select your rate. Reserve now! We have provided names, dates, and examples of the outright misrepresentations on the sales table.The Myrtle Beach office, told us that anyone in our family or as deemed by us, would have access to our benefits. Make a splash with our stunning outdoor pools, five hot tubs, a waterslide, waterfalls, and a childrens area. ReadMore, Try the newest craze in Hawaii. We dont want what you have stuck us with. Good food but terrible service!!! We were told that we would receive amazing VIP benefits if we continued to upgrade our ownership, including priority booking of rooms and resort events, travel booking services, and so on.
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