Next! They are the Best-of-the-Best, Best-of-Breed and the "Top Guns" in the industry, bar none! It involves step-by-step communication guidelines and statements that you can leverage to trigger the interest of your prospect in listening to your offer and asking for more info. 2. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* %%EOF I was just wondering if I could speak with the person in charge of your janitorial services? WebRead on for five ways to build rapport with customers. All of our marketing is done in Tampa, Florida by clear, English speaking, Professional Appointment Setters (PAS) who rank in the top 20% of performance in the marketplace. Before I share this how to sell over the phone script with you, let me warn you that there is much that is done prior to this phone call, to maximize your chance of crafting successful telephone sales scripts that maximize results. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* Frankly, I dont understand appointment setters who refuse to write down telephone sales scripts and work from a script template to guide the words they select for better messaging impact. Even when you follow this process to create a solid initial phone script, it will change. After 30 seconds minds start to wander. 31 0 obj <>/Filter/FlateDecode/ID[<550AA1F41DE36A344EE2FA5055B6CA19>]/Index[22 18]/Info 21 0 R/Length 63/Prev 83919/Root 23 0 R/Size 40/Type/XRef/W[1 2 1]>>stream Remember, a telephone sales script is very different from an in person pitch. Dear [Mention the name of the Recipient], You are hereby informed that you have been selected as a Janitor in our organization [mention the name of the organization]. PREPARE YOURSELVES FOR 3 !1AQa"q2B#$Rb34rC%Scs5&DTdEt6UeuF'Vfv7GWgw 5 !1AQaq"2B#R3$brCScs4%&5DTdEU6teuFVfv'7GWgw ? Barbara Sure, Id be happy to help you. WebAppointment setting campaigns. Your business priorities. endstream endobj 26 0 obj <>stream Our janitorial appointment setting script has been tried and tested as we have booked more than 1.5K+ appointments successfully for various janitorial services all these years of operation. WebJanitorial Appointment Setting and Lead Generation Services. Alex Hi, this is Alex from Cleaning Spaces. WebSample Call Center Script: Janitorial Company Greg Andrews Consulting, may I help you? WebYou'll Get All Of These Battle-Tested Janitorial Sales Scripts! Sounding scripted and using phone scripts are 2 totally different things. In person someone is more likely to indulge you longer as you drone on. Alex Great, hi Mr. Andrews. We help companies to implement sales strategies that generate leads, set more sales appointments and increase return on money invested to produce new accounts. PREPARE YOURSELVES FOR w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* Different Types of Appointment Setting Scripts to Consider Being able to effectively communicate to potential clients over the phone can often make or break a business. WebNew members love our "Jumpstart Your Sales" 5-Week Challenge! WebBest Office Cleaning in Santa Clarita, CA - Best SCV Cleaning, The Cleaning GouRou, Elis Cleaning Service, Iris Cleaning Services, Mr and Mrs Clean Up, Cleaning The Professional Way, Knudtson Building Maintenance, House Cleaning Services, Maids At Your Service, Ems Cleaning Systems A lower-level sales environment is typically more activity oriented. Using these tips, you can make sure that your phone skills are top-notch for setting the appointment on that next inbound call. Our janitorial appointment setting script has been tried and tested as we have booked more than 1.5K+ appointments successfully for various janitorial services all these years of operation. Or, you may choose to use a harder phone script more calculated to connect you only with prospects likely to buy in the near future. Preparation. 1 Janitorial / Commercial Cleaning Appointment in the area of your choice, within the specifications.. 3Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specific.. 5 Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specification.. 10 Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specificatio.. 15 Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specificatio.. 20 Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specificatio.. 30 Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specificatio.. 40 Janitorial / Commercial Cleaning Appointments in the area of your choice, within the specificatio.. 50 Janitorial Appointments in the area of your choice, within the specifications and scope of work y.. Copyright The Janitorial Center, Inc. 1996. Contact list if based upon our standard factors of SIC codes, number of employees, and geographical factors. Your cold call sales script should tell them immediately. Find out what you get with membership here. Barbara Sure, Id be happy to help you. WebSample commercial cleaning cold calling script. Your target decides within the first 3 to 5 seconds whether they want to listen to you a bit longer. Can you tell me what youre looking for? Now we are giving them some information that may be valuable to them. hb```f``R cf`ahhhc9({GCE[ET(Ylhb J,|I3L0', m@e 3 o endstream endobj 27 0 obj <>stream And the Roadmap to Hiring Success is helping cleaning companies improve their employee turnover rates! Find out what you get with membership here. JANITORIAL APPOINTMENT SETTING: ADOPT JANITORIAL APPOINTMENT SETTING TO UP YOUR GAME: Appointment setting will help you in the following ways: TO CREATE TRUST TO KNOW YOUR IDEAL CLIENT REVEALS ORGANISED PROCESS OF ADVERTISING 4. 3. WW`=a~M+nmhZz'aM\W%6MW=hw ,*`-+ay2qVuVZDOVPd:sf8K"t However, when done properly these qualified appointments will assist you in acquiring new clients. All PAS have a minimum of 7 to 10 years of business experience and, more importantly, a minimum of 5 to 7 years of actual outbound appointment setting experience with a successful track record of results. The appointment setting telemarketing script gods will come down and slap you. WebNew members love our "Jumpstart Your Sales" 5-Week Challenge! At the risk of simplifying, let me share with you a structure for a b2b appointment setting script which has proven successful at obtaining sales appointments with hard to reach decision makers in a variety of industries. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* WebBest Office Cleaning in Santa Clarita, CA - Best SCV Cleaning, The Cleaning GouRou, Elis Cleaning Service, Iris Cleaning Services, Mr and Mrs Clean Up, Cleaning The Professional Way, Knudtson Building Maintenance, House Cleaning Services, Maids At Your Service, Ems Cleaning Systems WebLetter Template: 1. Among high producing sales teams there will be variations in sales scripts. If there is doubt in their mind as to what you want them to do, they will be confused and the answer will always be no. WebLetter Template: 1. Evolve. If your looking for a lead generation service with the lowest possible CPL (cost per lead) then you can expect the lowest possible result! But over the phone, if you are clearly communicating value important to them and credibility it is bye-bye within seconds. You immediately allow yourself to be lumped in with all those other uneducated salespeople who have preceded you, using poorly structured telephone scripts that wasted your prospects time with immediately obvious manipulative sales techniques. Join Pro Membership Here WebAppointment setting services are used by innumerable industries because they are a tried and true method of bringing in new business. Successful sales scripts do this with clarity and repeatedly. And the Roadmap to Hiring Success is helping cleaning companies improve their employee turnover rates! You must work a total process to be consistently successful at sales prospecting. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* hbbd``b`@ H0@bKn b'#RbF rU Who isnt interested in them if they are from a credible source? Talk too long and they think of reasons why you arent worth their time. Give them reasons to listen to your full pitch with your telephone scripts. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* Greg That would be me, yeah. They will not talk to you or agree to give you 45 to 60 minutes of their time if you do not let the prospect know clearly and concisely what benefits may accrue to them. Top producers will vary their script approach when selling. We believe that its all about synchronizing with every receiver about whom we try to understand their cleaning needs or requirements. Get these and so much more when you join as a member. WebYou'll Get All Of These Battle-Tested Janitorial Sales Scripts! Using The Janitorial Center for your Appointment Setting and Lead Generation helps commercial cleaning and/or janitorial companies increase sales through cold calling, generating quality prospect's, and Setting Qualified Appointments. This is Barbara speaking, how can I help you? Expect to modify your sales script 6 times before it reaches final form. WebBy showing your companys value and explaining your appointment process, you can help to overcome any objections before they even come up, but if the caller still does show a sort of objection such as scheduling issues or wanting to call back, the call handler must be prepared for those, too. WebA B2B appointment setting script tells a story that is destined to convert your cold audience by making the right approach, with dialogues, pitches, and characters. This sales script example can be modified to fit your specific circumstances, but the core sales script template has proven effective for me again and again, in a variety of service and product industries. We do not outsource ANY of our calling to other countries! WebAppointment setting services are used by innumerable industries because they are a tried and true method of bringing in new business. Example: Among companies that have many top producers, the consistently successful phone scripts that work are not exactly alike. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* So yourfirst question is obvious, what is our idea of a qualified appointment? The script for this type of campaign should be concise and to the point, focusing on the benefits of your product or However, when done properly these qualified appointments will assist you in acquiring new clients. We will set appointments for your commercial cleaning sales team. Some people forget this and think that all they have to do is generate sales appointments and they are on easy street. WebSample Call Center Script: Janitorial Company Greg Andrews Consulting, may I help you? Available on Amazon.). I was just wondering if I could speak with the person in charge of your janitorial services? The phone script format relayed above has proven successful and been used to generate tens of thousands of b2b sales appointments in a variety of industries. My names Greg Andrews. Successful b2b appointment setting sales scripts dont force anything, but sales scripting that works gives people clear choices. To own the words you must have either gone through the sales script creation process outlined in this primer, or you must understand the component parts of successful sales scripts, the word choices within those component parts and the structure of a winning phone script to understand why a winning sales script works. We work with you to create a quality, custom-designed campaign that produces results at affordable prices. Thats right. Again, there is room for phone script variations based upon individual strengths and business objectives. Join Premium Membership Here. 1. First, sales scripts are important, yes. Script #1 "Telephone Appointment Setting Script With Easy To Follow Instructions" Total Value: $1,497 This training makes it simple for you and your team to find prospects who are not happy with their current janitorial service service. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* Good thing you didnt think and prepare by writing a phone script. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* oK&DP#vy?-5NQ~(!w*V;PJS.Bea FS 8w$[K7[P+sW,:Ib24u@TMwjp0vKNPUZSZ&PuYcC:?cng!B&Z;_zLLE%5d 7iyjn uDLX,x0b75y5cc1PB03.Ls\0 Sorry. Our outbound calling campaigns include: Scripting and program outline to define your janitorial campaign and provide optimal results. Personalization is one of the best practices for inbound phone handling. Our experienced appointment setting professionals are dedicated to producing results and delivering high-quality services. We do not outsource ANY of our calling to other countries! My Janitorial Services Script Hey r/sales My short story is that I'm doing appointment setting and on site quotes part time for a commercial cleaning company while I finish school (was working in ad-tech before I had This sample script for selling over the phone illustrates this. Personalization is one of the best practices for inbound phone handling. Franchisee to franchisee there can be variations in the setting sales appointment scripts that work. Can you tell me what youre looking for? In that common circumstance your successful sales scripts wont work. The similarities among all of those winning sales scripts are many. The important part is to introduce yourself and your business and not try to sell anything in the initial phone introduction. All of our marketing is done in Tampa, Florida by clear, English speaking, Professional Appointment Setters (PAS) who rank in the top 20% of performance in the marketplace. The successful sales scripts tend to have similar components and structures, but they are not exactly alike with every salesperson. Telphone sales scripts that work are chock full of specifics and concise. Barbara Sure, Id be happy to help you. Kevin Yeah Im calling to get some information on your cleaning services. WebBy showing your companys value and explaining your appointment process, you can help to overcome any objections before they even come up, but if the caller still does show a sort of objection such as scheduling issues or wanting to call back, the call handler must be prepared for those, too. Those variations typically emphasize strengths, experiences and business priorities of the individual master franchisee. Second, phone scripts that sell are specific to you and they emerge from a sales script creation process which enables you to truly own what you say. Contact list if based upon our standard factors of SIC codes, number of employees, and geographical factors. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* Stack em high, make em fly. WebAppointment Setting Campaign The goal of an appointment-setting campaign is to schedule a meeting with a potential customer. Join Pro Membership Here The business we are prospecting does have a cleaning company and they are unhappy with their service. Another game played by lead generation services that sets us apart is the recycling of appointments to 3 or more clients (you). You may find that the hardest is deciding on your desired approach when it We specialize in producing results for janitorial and commercial cleaning companies and these are the only types of clients we do business with. WebAppointment setting services are used by innumerable industries because they are a tried and true method of bringing in new business. That is what writing sales scripts is all about. Dont waste valuable time asking them how they are (who cares? The purpose of using telephone scripts to set sales appointments is not to just set meetings. It involves step-by-step communication guidelines and statements that you can leverage to trigger the interest of your prospect in listening to your offer and asking for more info. Script #1 "Telephone Appointment Setting Script With Easy To Follow Instructions" Total Value: $1,497 This training makes it simple for you and your team to find prospects who are not happy with their current janitorial service service. endstream endobj 23 0 obj <> endobj 24 0 obj <> endobj 25 0 obj <>stream Sales prospecting on the phone and using sales scripts does not have to turn you into a robot. w}2AI$ RI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$l$>I't!W}2w*I $I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JRI$I$$I)I$JfI3;wOw* My names Greg Andrews. 22 0 obj <> endobj
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